Even if you don't want to apply online, you can do the first part of the online application to see if you may be eligible for social assistance.

Find out more about the Online Application for Social Assistance.

There are three ways you can apply for Ontario Works:

  1. online
  2. in person
  3. by phone

1. Applying online

The Online Application for Social Assistance allows residents of Ontario to:

  • find out if they might be eligible for Ontario Works, and
  • start the application process.

Find out more about the Online Application for Social Assistance.

2. Applying in person

To begin the application process, contact your local Ontario Works office to talk about your situation.

If you decide to complete an application, you will be given a time to meet with us. This meeting usually takes place at the Ontario Works office. If it is difficult for you to go to the Ontario Works office, the meeting can be held in your home or somewhere in your community.

You will need to bring certain documents to the meeting. When you make your appointment, Ontario Works staff will tell you what documents you need to bring. Here are some examples:

  • proof of your Social Insurance Number
  • Health Card
  • proof of identity, such as your birth certificate
  • recent bank statement for all your bank accounts
  • copy of your mortgage or rental agreement
  • Record of Employment and/or your most recent pay stubs
  • copy of your Canada Child Tax Benefit statement (if you have children under 18 years of age)
  • information about other money you may be receiving, such as a pension
  • information about assets you may own, such as a Registered Retirement Savings Plan, and
  • proof of immigration status, if required.

We will look at all this information to decide if you are eligible for Ontario Works.

For more information, please contact your local Ontario Works office.

3. Applying by phone

Call your local Ontario Works office to complete the application over the phone.

You can also use the Social Assistance Office Locator to find an office near you.

Learn more

  • Financial assistance
  • Employment assistance
  • Employment assistance activities
  • Benefits